Suggestion Form

If you have any suggestion on transport and traffic matters, please fill in the suggestion form below.

All the suggestions received by TCU will be referred to the relevant government departments (e.g. the Transport Department and Highways Department) and public transport operators for follow-up action.

For emergency, please call 999 direct. Please click here to find the contact information of relevant Government bureau/departments.


Part I: Personal Data

1. Name

2. Email Address


Part II: Details of Suggestions (1)(2)

3. Date of incident (if applicable)
4. Time of incident (if applicable)

5. Location (if applicable)

6. Suggestion
Maximum about 1000 Chinese or English characters.

Note:
(1) It will help us handle your suggestion if you are using electronic suggestion form and provide us with relevant information such as the date, time, place, identity of the parties involved. 
(2) If there is not enough space for Part II on this form, please provide relevant information in “Details”. Besides, you may also send your suggestions/ complaints/ other information to info@tcu.gov.hk

I AGREE / DISAGREE to disclose the personal data (including name and email address) to the relevant Government departments for handling this case.

I AGREE / DISAGREE to disclose the personal data (including name and email address) to the relevant public transport operators (if applicable) for handling this case.

Press this Button to Submit the Form :
To clear the Form, Press this Button :

You may also forward your complaint to us through the following channels.

Email: info@tcu.gov.hk

OR

Postal address : G.P.O. Box No. 12430, Hong Kong

OR

Fax No.: (852) 2577 1858

The information provided by you in Part II will be transferred to the relevant authorities, including the Police, for processing. Your personal particulars in Part I will only be used to facilitate our contact with you in connection with the processing of your complaint and will not be disclosed to the relevant authorities without your consent. It may not be possible for us to process your complaint if such particulars are not provided. You have the right to request access to or correction of your personal data. Please direct your requests to the Executive Secretary of this Unit.

Please note that the information sending through internet is vulnerable to third-party interception.